Support

We’re happy to help.

Email us at mvfilippov91@gmail.com and we’ll get back to you, usually within a couple of days.

Frequently asked questions

How do I add a word?

Open the Words tab, tap the “+” button, type a word, and FlipWord generates a flashcard with a translation, examples, pronunciation, and an image. You can also tap any word while reading in the Read tab to add it.

What does FlipWord Pro include?

Pro raises the free 50-word limit to up to 1,000 new words per month and keeps all premium features available.

How do I restore a purchase?

Open the subscription screen and tap “Restore Purchases”. Make sure you are signed in with the Apple ID used for the original purchase.

How do I cancel my subscription?

On your iPhone, open Settings → tap your name → Subscriptions → FlipWord Pro → Cancel. Cancellation takes effect at the end of the current billing period.

How do I delete my data?

Delete individual cards in the App to remove them from our servers, or email mvfilippov91@gmail.com to request full deletion of data associated with your device.